Customer Service

  • Shipping & Delivery
             OneTreasure usually ships within 3 business days.  Shipping fees are a set amount based on purchase price pre-tax total .
Shipping is by best method, usually USPS Priority Mail or UPS Ground. We do not offer international shipping.

Shipping Charges:  Base shipping cost $6.80 + $2.00 for each additional item added to cart.

Privacy & Security
At, we respect our customers and understand that you are concerned about privacy. We post this privacy policy to let you know what kind of information we collect, how it is handled, with whom it may be shared.  .We collect various types of information depending upon how you use our site.
 •     When you order from us, we collect your name, billing address, shipping address, e-mail address, telephone number(s) and credit card number (with expiration date) or gift card number. We also gather nformation on the person who will receive any gift you send (e.g., that person’s name and address) and we will retain a record of your purchases. In addition, if you are a  registered user and have signed when you enter this information, it will automatically be saved for ease of reference.
•     When you become a registered user, we collect your name, mailing address, e-mail address, birth date and password. This information is gathered to make your shopping experience as a registered user as quick and easy as possible.•     Our primary goal in collecting personal information — including your first name, last name, purchase history, phone number(s), valid e-mail and residential address and credit card data is to provide you with a smooth, efficient, customized shopping experience  and  to let you know about offers that may be of interest to you.•     When you submit a question to customer service, we need your e-mail address to respond, and  you also may provide us with additional information to help us answer your question.•      To enhance your online shopping experience; for example, we may use it to recognize you and welcome you to the site.

•      For marketing and promotional purposes; for example, we send out e-mail and direct mail to our online customers about products or events that we think may be of interest to them. We also may send you offers for discounts.

The information gathered is shared with third parties as follows:

•      When you make a purchase, we may share information about you and your transaction with other companies for the purpose of processing your transaction, including fraud prevention, vendor direct shipping and credit card authorization.

Returns & Replacements
You may return merchandise within 30 days of receipt for an exchange or full refund. When returning any item, be sure to include the return portion of the purchase receipt accompanying the shipment. Return shipment must be prepaid with a return address.
Customers can order on line using our secure shopping cart.  We accept Visa, Mastercard, and AmericanExpress credit cards as well as Paypal.  Customers can also place an order by telephone
(504) 889-6678, or by mail by  providing the quantity purchased, the item number, a brief description, and payment information  including credit card information including expiration date, 3 digit verification number, billing address, shipping address, telephone number, and email address.  Customers can also pay by check, but orders will not be shipped until the check has cleared the bank.  Make check payable to OneTreasure.
                                       Send Mail orders to:
                                              4424 Wilson Drive
                                              Metairie, LA   70003
 Payment can be made by credit card on our secure website, Visa, Mastercard, or American Express. We also accept Paypal.  Mail orders can be paid by credit card, or check.
Updating account information
Please update your account information if there are any changes to name, address, phone number, etc.  This will allow us to be more efficient in processing and delivery.

Thank you for your business

Powered by WordPress. Designed by WooThemes